Dubai Online does not take hotel bookings directly. For many hotels on this site we offer a service that compares prices offered by various reservation websites (for others we offer direct links to the hotel website).
We do not have access to specific information about bookings made through these sites. There is no point contacting us in relation to any booking queries. You will need to contact the reservation site or hotel directly. If you have a query and cannot remember which site you used to book we suggest:
- Check your email (including your spam folder). If you have made a successful booking you will probably have been sent a confirmation and/or receipt.
- Check your credit card statement. If you are unable to find an email, your credit card statement, if you have been billed, should show details of the company you booked with.
- If the above suggestions do not help then check your browser history for details of sites visited.