The Hong Kong-based luxury hotel group claim they are the first international hotel group to offer free internet to all guests, in all areas of their hotels.

About time too and good luck to them. It costs relatively little to implement this service and we think more hotels should follow suit.

In Dubai, Shangri-La operates the Shangri-La Hotel on Sheikh Zayed Road, and the Traders Hotel in Deira.

Best Long-Haul Airline

1 Singapore Airlines
2 British Airways
3 Virgin Atlantic
4 Emirates

Best Economy Class Airline

1 Singapore Airlines
2 British Airways
3 Virgin Atlantic
4 Emirates

Best Middle Eastern Airline

1 Emirates
2 Qatar Airways
3 Etihad Airways
4 El Al

Best Business Hotel Chain in the Middle East

1 Jumeirah
2 Hilton
3 InterContinental
4 Sheraton

Best Business Hotel Worldwide

1 Shangri-La Singapore
2 The Peninsula Hong Kong
3 InterContinental Hong Kong
4 Jumeirah Emirates Towers Dubai

Best New Business Hotel

1 Grosvenor House Dubai
2 St Regis Singapore
3 Four Seasons Hong Kong
4 Hilton London Canary Wharf

Best Business Hotel in the Middle East

1 Jumeirah Emirates Towers Dubai
2 Burj Al Arab Dubai
3 Grosvenor House Dubai
4 Shangri-La Dubai

Best Resort Hotel

1 Jumeirah Beach Hotel Dubai
2 Shangri-La’s Barr Al Jissah Muscat
3 Madinat Jumeirah Dubai
4 Shangri-La’s Rasa Sayang Penang

Best Airport in the World

1 Singapore Changi Airport
2 Hong Kong International Airport
3 Dubai International Airport
4 Amsterdam Airport Schiphol

Best Airport for Duty-Free Shopping

1 Singapore Changi Airport
2 Dubai International Airport
3 London Heathrow Airport
4 Hong Kong International Airport