The service is operated by the Dubai Roads and Transport Authority (RTA).
The boats plying the route are 20-seat air-conditioned abras.
Services run frequently, every 10 or 20 minutes, from 8 am until late at night. To find precise timings for the boats, install RTA’s S’hail app on your mobile phone.
The ferry is a great way to get to Dubai Festival City and the views are amazing. The fare is only 2 AED. Payment is by Nol Card. The downside is that you can’t use your weekly or monthly RTA travel pass on the ferry. You can only use it on the Dubai Metro, Dubai Tram, and buses.
Other abra services in Dubai include those between Bur Dubai and Deira.