Journeys can be made using different modes of transport and paid for using credits added to a contactless card (Nol Card).
Dubai’s transport system is divided into 7 zones. The price paid for a journey depends on the number of zones crossed during the trip. Ticket prices are cheap compared to similar systems in other major cities.
Children aged up to 5 years travel free. Other concessionary fares (students, seniors etc.) are only available to residents.
Passengers pay with Nol Cards; contactless smart cards. Different types of card are available to meet individual passenger needs. Cards must be purchased before travel.
- Red Tickets – Ideal for tourists and occasional users that can be loaded with up to 10 trips or 5 daily passes.
- Silver NOL Cards – Suitable for residents and tourists.
- Gold NOL Cards – Suitable for residents and tourists wishing to travel in Gold Class (first class carriages).
- Blue NOL Cards – Personalised card with photo (for residents only). Concessionary fares available for students, seniors, and the disabled.
Passengers cannot use cash to travel on the Dubai Metro, buses, or water buses.
Gold Class carriages are for those that wish to travel first class. Every Dubai Metro train has one Gold Class carriage. They have bigger and more comfortable seats with more legroom. Gold Class carriages are typically less crowded than the Standard Class carriages.
|Silver Card||Gold Card||Blue (Personal) Card - Standard Class||Blue (Personal) Card - Gold Class||Red Ticket|
|Typical Users||Standard Class travellers||Gold Glass travellers||Frequent travellers wishing to travel in Standard Class carriages||Frequent travellers wishing to travel in Gold Class carriages||Tourists and visitors|
|Validity||5 years||5 years||5 years||5 years||90 days|
|Card Price||AED 25 (includes AED 19 trip credit)||AED 25 (includes AED 19 trip credit)||AED 70 (includes AED 20 trip credit)||AED 80 (includes AED 20 trip credit)||AED 2|
|Rechargeable||Yes||Yes||Yes||Yes||Up to 10 trips or 5 daily passes|
|Documents Required||None||None||Identity Card issued by Emirates Identity Authority + photo||Identity Card issued by Emirates Identity Authority + photo||None|
|Where To Buy||Ticket offices, some ticket vending machines||Ticket offices||Ticket offices, online application||Ticket offices, online application||Ticket offices, ticket vending machines|
|Where to Top-Up||Ticket offices, ticket vending machines, authorised sales agents, RTA Customer Service Centres||Ticket offices, ticket vending machines, authorised sales agents, RTA Customer Service Centres||Ticket offices, ticket vending machines, authorised sales agents, RTA Customer Service Centres||Ticket offices, ticket vending machines, authorised sales agents, RTA Customer Service Centres||Ticket vending machines|
|Minimum balance (AED) to start a journey (does not apply if pass has been added to card)||7.5||7.5||7.50 (3.75 for concessions)||7.50 (3.75 for concessions)||1 trip or 1 daily pass|
Nol Cards can be used on different forms of transport (Metro, buses, water buses). Passengers are only charged once, dependent on the length of the journey, provided transfer times between different modes are adhered to (30 minutes maximum permitted).
The fare is charged at the end of the journey, and is dependent on the number of zones passed through. The fare is deducted when the card is tapped on one of the card readers located at the exits of Dubai Metro and Dubai Tram stations, buses, or water buses.
New fares came into effect in November 2014, coinciding with the opening of the Dubai Tram.
|Silver Card Standard Class (AED)||Gold Card Gold Class (AED)||Blue Card Standard Class (AED)||Blue Card Gold Class (AED)||Red Ticket Standard Class (AED)||Red Ticket - Gold Class (AED)|
|T1 (Tier 1) - Single trip starts and ends in same zone||3||6||3||6||4||8|
|T2 (Tier 2) - Single trip starts in one zone and ends in adjacent zone||5||10||5||10||6||12|
|T3 (Tier 3) - Single trip through more than two zones||7.5||15||7.5||15||8.5||17|
- T1 – Tier 1 – Single trip starts and ends in same zone
- T2 – Tier 2 – Single trip starts in one zone and ends in adjacent zone
- T3 – Tier 3 – Single trip through more than two zones
A 50 percent discount is available to resident students and senior citizens holding Blue Nol Cards. Blue Nol Cards are only available to UAE nationals and residents (application procedure and ID required). All children under 5 travel free (regardless of nationality and residence).
A map showing the zones and all Dubai Metro and Dubai Tram stations can be found here.
The easiest way to work out the cost of a Metro trip is to use the Dubai Roads and Transport Authority’s (RTA) S’hail app. The app gives cost of the trip and journey times. It will also give the cost and journey times for other modes of transport (bus, local taxi, Uber etc.).
Passes are available and can be added/charged to Nol Cards. They allow unlimited travel on the Metro, buses, Dubai Tram etc.
Holders of red tickets can add a standard 1 day pass for 20 AED (US $5.44). The cost of a 1 day pass for travel in Gold Class carriages is 40 AED. More 1 day passes can be added if and when required.
Blue Card holders (residents) can purchase 7, 30, 90, and 365 day passes .
Passes are available and can be charged to Nol Cards.