Dubai’s Department of Tourism & Commerce Marketing (DTCM) is the official tourism board and government body responsible for regulating, planning and licensing the city’s tourism and hospitality industry.
The DTCM is headquartered in Dubai but also maintains offices in many of the world’s biggest cities (London, New York, Tokyo, Beijing, Moscow, Frankfurt, etc.).
Visitor Information Bureaus
Visitors to Dubai wishing to obtain maps, brochures, public transport schedules, and general tourist advice can visit one of the DTCM’s Visitor Information Bureaus. They can be found at the airport and several shopping malls (Deira City Centre, BurJuman, Ibn Battuta Mall, and Wafi City Mall).
Official Dubai Tourism Websites
The DTCM maintains 2 websites:
Government of Dubai – Department of Tourism and Commerce Marketing
The official site of the DTCM offers a wealth of information in addition to general tourist advice. It features an excellent interactive map, press releases, useful tourism statistics (hotels, visitors etc.), legislation and laws, videos, a weekly newsletter, an online complaints service, electronic brochures, and more.
This website is the official tourism portal of the city of Dubai and is very consumer focused.
The site is split into three major sections, each targeting a different audience:
This section includes information about getting to Dubai, accommodation, things to do, things to see, and places to eat.
Everything a new or existing resident of Dubai needs to know about living in the city can be found here. Topics covered include residence visas, fixed and mobile telephones, internet access, nurseries and schools, ID cards, and sponsoring a maid.
This part of the site contains information about setting up a business in Dubai, exhibition and conference venues, free zones, employment, and more.