The Dubai Mall is by far the largest shopping mall in Dubai. It is home to over 1,000 stores, a great selection of restaurants, plus a number of tourist attractions including an ice rink, indoor theme park, an aquarium, and a multiplex cinema.
The mall is situated at the Downtown Dubai, a massive development that also includes the world’s tallest building, numerous hotels, plus residential apartments and villas. The Souk Al Bahar is also here and offers more shopping and dining options.
The mall boasts 4 levels; Level LG (lower ground), Level G (ground), Level 1 (first floor), and Level 2 (second floor). They are connected by both lifts and escalators.
Anchor stores at the Dubai Mall are Bloomingdale’s, Galeries Lafayette, Debenhams, Marks & Spencer, and Paris Gallery.
Galeries Lafayette is a French luxury store with numerous departments including women’s fashion, men’s fashion, cosmetics and fragrances, jewellery and watches, and home interiors. With a floor area of 215,000 square feet spread over 3 floors of the Dubai Mall, it is the largest department store in Dubai. Brands stocked include Hoss Intropia, Donna Karan, Gerard Darel, Balmain, Sonia Rykiel, Desigual, Lamya Abedin, Karen Millen, Ella Luna, Sartori Sartori, Yves Salomon (French fur coats), Simone Perele (French lingerie), Agnes B, Valentino, Lacoste, Harmont & Blaine, Christian Lacroix, Thomas Sabo, Swarovski, Montblanc, Victoria Casal Couture, Monnalisa (designer clothing for girls), Lola et Moi, Junior Gaultier, Rimowa (luggage), Fendi, and Baldinini (Italian shoes and accessories).
Bloomingdale’s at the Dubai Mall is the US department store’s first international venture. There are two parts to the store; a 146,000 square foot main store with 3 storeys (Level G to Level 2) and a 54,000 square foot home store on Level LG.
Departments in the main store include beauty and fragrances, fine jewellery and watches, men’s and women’s footwear, plus men’s, women’s, and children’s fashion. The home store offers furniture, textiles, glassware, ceramics and decorative items from top names such as Wedgwood, Julia Knight, Michael Aram, and Ralph Lauren Home.
Paris Gallery is one of Dubai’s best known luxury goods retailers. Their store at the Dubai Mall offers a massive selection of perfumes, beauty products, watches, and accessories. Brands available include perfumes by Agent Provocateur, Boss, Boucheron, Burberry, Bvlgari, Calvin Klein, Chanel, Chopard, Christian Dior, Clive Christian, Estee Lauder, Gucci, Guerlain, Hermes, Jean Paul Gaultier, Joop, Lacoste, Lanvin, Nina Ricci, Prada, Ralph Lauren, Vera Wang and Valentino, plus watches by Baume & Mercier, Cartier, Diesel, DKNY, Fossil, Just Cavalli, Armani Exchange, Versace, Michael Kors, and Raymond Weil.
Fashion Avenue runs along the southern edge of the mall and is home to the largest collection of prestigious fashion retailers in Dubai. Over 70 stores occupy and area of over 44,000 square feet spread over Level G and Level 1.
Stores on the ground floor are Dior, Chanel, Gucci, Louis Vuitton, Armani, Ralph Lauren, Gina (handmade ladies footwear and accessories from London), Lanvin, Givenchy, Tom Ford, Oscar de la Renta, Stella McCartney, Chloe, John Lobb (luxury British shoemaker – bespoke leather boots and shoes), Tumi (luxury travel bags and accessories), Zuhair Murad (Lebanese designer), Emilio Pucci, Symphony (multi-brand ladies boutique), Missoni (Italian knitwear), Jimmy Choo, Brioni (made-to-measure men’s suits), Escada, Temperley (British fashion label – ready-to-wear, bridal, evening dresses, and accessories), Alexander McQueen, Christian Louboutin, Valentino, Roberto Cavalli, Burberry, Salvatore Ferragamo, Fendi, Dolce & Gabbana, Ermenegildo Zegna, and Hermes.
Shops on the first floor include Blumarine, GF Ferre, Tru Trussardi, Moschino, Zadig & Voltaire, Iceberg, D&G, Carolina Herrera, Marc by Marc Jacobs, Etro, La Perla (luxury Italian lingerie, underwear, bras, briefs, nightgowns etc.), Just Cavalli, Donna Karan, Hackett (classic British men’s clothing – formal jackets, polo and rugby shirts, ties etc.), Patrizia Pepe, Herve Leger (French fashion house famous for its ‘bandage’ dresses), Agent Provocateur, Luciano Padovan (Italian shoes, boots, bags and accessories), Mulberry, Paul & Shark, JM Weston (handmade French shoes and leather goods), Joseph, Matthew Williamson, Nina Ricci, Porsche Design, Calvin Klein Collection, Alberta Ferretti, Jean Paul Gaultier, Elie Saab (Lebanese fashion designer), Hugo Boss, D’squared, Canali, Billionaire, and MCM (German luxury leather goods – bags, handbags, wallets etc.).
The Grand Atrium is home to a number of luxury jewellers and watchmakers such as Cartier, Bvlgari, Chopard, Patek Philippe, Rolex, Piaget, Breguet, Graff, and Tiffany & Co.
The Grove is an outdoor streetscape with a retractable roof that closes in adverse weather to give visitors the comfort associated with indoor shopping.
Shops here include Nike, Adidas, Nautica, Gant, Golf House (golf clubs, bags, and equipment), Burton (snowboards and snowboarding gear), Harley-Davidson, Caterpillar, Merrell (hiking boots and outdoor clothing), Greg Norman (golf clothing), and Von Dutch.
Other shops worth noting include Waitrose, Kinokuniya, Virgin Megastore, Plug-Ins (electronics), Sharaf DG (electronics), Hamleys, Hershey’s Chocolate World, Stadium Sports, Go Sports, Babyshop (children’s clothing, toys and games, furniture etc.), Oviesse (fashion), Forever 21 (fashion), Urban Behaviour (fashion), Zara, Sephora (perfume, make-up, beauty products), Bebe (fashion), Damas (jewellery and watches), Candylicious (sweets and confectionery), Mumbai Se (Indian fashion), New Yorker (fashion), Topman, New Look, Ethan Allen (home furnishings), Harman House (high quality home and car audio systems), Jumbo Electronics, and Mothercare.
Most malls in Dubai boast a supermarket and the one here is Waitrose. The 55,000 square foot store is situated on Level LG and is the UK supermarket chain’s first international store. Its product range includes fresh fish and meat, fruit and vegetables, cheese, frozen produce, bread and pastries, and household products.
Kinokuniya is a massive bookstore (68,000 square feet) on Level 2 of the Dubai Mall that stocks more than ½ million books. Departments include English magazines, literature, travel, history, computers, business and management, children, hobbies and craft, food and drink, Arabic books, foreign languages, art and design, comics, and performing arts.
The Virgin Megastore is right next to Kinokuniya and is the best place in the mall to buy music CDs, DVDs and Blu-ray Disks, and books. The store also stocks a good range of electronic products including games consoles (Wii, Nintendo DS, PSP, Xbox 360, PS3) and games, iPods, and MacBooks. Tickets for many concerts and events in Dubai can also be purchased here.
Hamleys, the world-famous toy retailer, opened their first store in the UAE at the Dubai Mall. The 32,000 square foot store stocks a huge range of premium toys, gifts and gadgets, and also offers regular workshops and activities, plus events where children can meet their favourite cartoon characters. The store is located on Level 2, near KidZania.
Nearby is Hershey’s Chocolate World, the US chocolate company’s first and only such store in the Middle East. It stocks over 300 Hershey’s products including Hershey’s Chocolate Bars, Hershey’s Syrup, Hershey’s Kisses, Twizzlers, Reese’s Peanut Butter Cups, plus a selection of gifts and memorabilia. Customers can also have their photo taken in the store and printed on a personalised Hershey’s Chocolate Bar. The store is also home to the world’s largest Hersey’s Chocolate Bar and the largest Hershey’s Kiss.
The Dubai Mall offers a massive selection of restaurants and food and drink outlets. None of the restaurants in the Dubai Mall are licensed. Restaurants serving alcohol can be found in the Souk al Bahar or in the hotels in Downtown Dubai.
Most of the sit-down restaurants are situated on the southern side of the mall. Many have views of the Burj Khalifa Lake and the Dubai Fountain.
Restaurants on Level LG include Entrecote Café de Paris (French), Japengo Café (International), Red Lobster (seafood), PF Chang’s (American Chinese), California Pizza Kitchen, Café Blanc (Lebanese), Social House (International), Carluccio’s, Wafi Gourmet (Lebanese), Scoozi (Italian), Karam Beirut (Lebanese), Vapiano (Italian), Yo Sushi, and More.
Those on Level G include Café Havana, Paul (French), Orchestra, and Madeline (French), while Level 1 is home to Burj Al Hamam (Lebanese), Dean & Deluca, and Joe’s Café. Al Hallab (Lebanese), Outback Steakhouse, Chopsticks (Chinese), and TGI Fridays (American) are on Level 2.
Fauchon (French) and the Armani / Dubai Caffe (Italian) are situated in the middle of the atrium on Fashion Avenue. There are also a number of restaurants on The Grove; Cosi (International), Noodle Factory (Asian), Switch (International), and Ruby Tuesday (American). Bloomingdale’s and Galeries Lafayette also have in-store restaurants; Forty Carrots and Lafayette Gourmet (International) respectively.
There are two main food courts at the Dubai Mall; one on Level 2 and the other on Level LG.
Level 2 Food Court
The food court on Level 2 is the largest and is convenient for those visiting attractions such as the Reel Cinemas, KidZania, or Sega Republic.
Outlets here include Burger King, Pars (Persian), Nordsee (seafood), Hatam (Persian), Cantina Mariachi (Mexican), Texas Chicken, Pad Thai, Taco Bell, Jimmy the Greek, Fujiyama (Japanese), Magic Wok (Chinese), Panda Chinese, Mercurries (Indian), KFC, Barry’s Bench (Tex-Mex), McDonald’s, Shamiana (Indian), Noon O Kabab (Persian), Charley’s Grilled Subs, Karam Express (Lebanese), New York Fries, Baskin Robbins, Fruitesca, Lemongrass Express (Thai), London Fish & Chips (British), Subway, Johnny Rockets Express (American), and Sugoi (Japanese).
Level LG Food Court
The food court here is situated between Bloomingdale’s Home and the entrance to At The Top Burj Khalifa. Places to eat and drink here include Sumo Salad, Nando’s, Fatburger, Lemon Bar (fresh juices), Baja Fresh (Mexican), Subway, India Palace Express (Indian), Mashawi Express (Lebanese), Caribou Coffee, Assia In Wok (Asian), Zaatar W Zeit (Lebanese), and Red Mango (frozen yoghurt).
In addition to a huge selection of shops, the Dubai Mall is also home to some of Dubai’s top tourist attractions.
Dubai Ice Rink
The Dubai Ice Rink is the biggest ice skating rink in the city. Public skating sessions are held every day of the week. Evening disco sessions are also offered.
At The Top – Burj Khalifa Observation Deck
The Burj Khalifa, located right next to the mall, is currently the tallest building in the world. Visitors wishing to take a trip to its observation deck begin their journey in the Dubai Mall.
KidZania is a children’s edutainment theme park on Level 2 of the Dubai Mall. It offers youngsters the opportunity to experience adult life through role play in a mini-city with streets, shops, restaurants and other businesses.
Sega Republic is an indoor theme park with 9 rides and over 250 games.
Dubai Aquarium & Underwater Zoo
The Dubai Aquarium is one of the largest indoor aquariums in the world and is home to more than 30,000 aquatic animals. Much of the aquarium can be seen for free from the mall but paying visitors get to walk through the aquarium tunnel and see additional species in the zoo.
The Dubai Fountain is the world’s largest musical fountain and the city’s most popular free tourist attraction. Performances are held daily. It’s located on the Burj Khalifa Lake, right outside the Dubai Mall.
This 22-screen multiplex cinema boasts seats for almost 3,000 cinemagoers and is the largest in Dubai. Its four Platinum Movie Suites offer reclining chairs, a side table, and butler service throughout the movie.
All the shops and attractions at the Dubai Mall are open 7 days a week. Standard mall opening times are Sunday to Wednesday 10 am to 10 pm, and Thursday to Saturday 10 am to midnight.
At The Top – Burj Khalifa is open Sunday to Wednesday 10 am to 10 pm, Thursday 10 am to midnights, and Friday and Saturday 9 am to midnight.
Opening times for the Dubai Aquarium & Underwater Zoo are Sunday to Wednesday 10 am to 10 pm, and Thursday to Saturday 10 am to midnight.
Opening hours for the Dubai Ice Rink are Sunday to Wednesday 10 am to 10 pm, and Thursday to Saturday 11.15 am to midnight.
KidZania opens Sunday to Wednesday 9 am to 10 pm, Thursday 9 am to midnight, and Friday and Saturday 10 am to midnight.
Opening times for Sega Republic are Sunday to Wednesday 10 am to 11 pm, and Thursday to Saturday 10 am to 1 am.
Evening performances of the Dubai Fountain start at 6 pm and run every half hour until 10 pm (11 pm Thursday to Saturday). There are also afternoon shows at 1 pm and 1.30 pm.
Information desks are located throughout the mall and offer maps of the Dubai Mall and store listings. Facilities and services include toilets, baby changing rooms, prayer rooms, plus wheelchair and stroller hire.
Luggage and shopping can be stored in the Locker Service facility for a fee. It’s situated on The Grove, close to Galeries Lafayette.
Visitors wishing to stay near the Dubai Mall are spoilt for choice. Hotels in Downtown Dubai include the Armani Hotel, Al Manzil, Qamardeen, The Address Downtown Dubai, The Address Dubai Mall, and The Palace – The Old Town.
Getting There & Directions
Visitors arriving by car should leave Sheikh Zayed Road at Interchange 1 and take Financial Centre Road (previously Doha Street) to the Dubai Mall. It is clearly signposted.
The mall boasts spaces for over 14,000 vehicles in 3 multi-storey car parks; Grand Parking, Fashion Parking, and Cinema Parking.
The mall is extremely large so it is best to park near the intended destination:
- Grand Parking Level 1 – for Galeries Lafayette, Paris Gallery, Grand Atrium, Dubai Aquarium, and Bloomingdale’s
- Fashion Parking Level LG – for At The Top Burj Khalifa
- Fashion Parking Level G or 1 – for Fashion Avenue
- Cinema Parking Level G – for the Dubai Ice Rink and The Grove
- Cinema Parking Level 1 – for Debenhams, Marks & Spencer
- Cinema Parking Level 2 – for KidZania, Sega Republic, and Reel Cinemas
Valet parking and car washing services are available.
It’s also possible to walk to the mall from the Metro station in about 10 minutes. Just follow the crowds or head in the direction of the Burj Khalifa.
Bus service 27 goes to the Dubai Mall and departs from the Gold Souk Bus Station in Deira.