Dubai Metro

A rapidly expanding population, plus increasing numbers of tourists (the target is 15 million annually by 2015) has placed great strain on Dubai’s transport infrastructure. The Dubai Metro system aims to ease this congestion and reduce passenger travelling time.

Trains are driverless and include first class, and women and children only sections. Extensive window panels offer great views of the city.

Lines

2 lines have been constructed:

Line
Completion
Route
Red Line2009Rashidiya to Jebel Ali
Green Line2011Etisalat to Dubai Healthcare City

The Red Line runs from Rashidiya (near Dubai International Airport) to Jebel Ali. All 29 stations are now open.

The Green Line runs from Etisalat Metro Station in Al Qusais to Dubai Healthcare City in Umm Hurair. All 20 stations are now operational.

Passengers can transfer between lines at either Union or BurJuman (formerly Khalid Bin Al Waleed).

Map

An interactive map of the Dubai Metro system can be found here.

A link to download the pdf version of this map can be found on this page.

Timetable

The Dubai Metro runs every day of the week. Operating times are 6 am until midnight Saturday to Wednesday, 6 am until 1 am on Thursday, and 1 pm until 1 am on Friday.

Train timings are frequent so no timetable is necessary. Trains arrive every 5 minutes on average during peak hours (6 am to 8 am and 6 pm to 9 pm) and every 8 minutes during off-peak hours.

A journey along the entire length of the Red Line (from Rashidiya to Jebel Ali) takes 1 hour and 8 minutes. The Green Line is shorter. The trip from Etisalat to Dubai Healthcare city takes 36 minutes.

Fares

Fares are cheap compared to similar systems around the world.

Contactless tickets or cards must be purchased prior to commencing a journey. They are available at all Metro stations, bus stations, and authorised sales agents (Carrefour, Spinneys etc.)

Train Layout

Each train has five carriages. One carriage is divided into two cabins; Gold Class (first class) and Women & Children only. The Gold Class cabin features leather seats and is typically less crowded. The Women & Children section offers extra space for strollers.

The other four carriages are for Standard Class passengers.

Layout of train carriages on the Dubai Metro

Passengers on Red Line trains travelling towards Jebel Ali should note that the Gold Class cabin is at the front of the train. On trains going east towards Rashidiya the Gold Class cabin is at the rear of the train.

On Green Line trains heading towards Creek the Gold Class cabin is at the front of the train. On trains travelling to Etisalat the Gold Class cabin is at the rear.

Fines are imposed for passengers travelling in the wrong class of cabin.

Parking

There are three large park and ride facilities on the Dubai Metro where drivers can leave their cars.

Station
Line
Spaces
RashidiyaRed Line2700
Nakheel Harbour and TowerRed Line3000
EtisalatGreen Line2300

Parking is free for Metro users.

Airport

The Dubai Metro offers 2 dedicated stops for Dubai International Airport; Terminal 1 and Terminal 3. They are situated at the eastern end of the Red Line.

Passengers are permitted to carry 2 items of luggage on a Metro train (one large suitcase and one piece of hand baggage). The dimensions of the suitcase should not be greater than 81 cm x 58 cm x 30 cm. The hand baggage should measure less than 55 cm x 38 cm x 20 cm.

A handful of Metro stations boast Emirates Self Check-in machines where Emirates passengers can check-in for their flights up to 24 hours before the scheduled departure time. To obtain a boarding pass, passengers simply need to enter their Skywards frequent flyer number, e-ticket number, or booking reference code.

The stations with this facility are Mall of the Emirates, Burj Khalifa Dubai Mall, and Financial Centre.

View of the interior of a futuristic Metro station in Dubai

Comments and Additional Information

  1. tony says

    Dubai Metro is a great transport system for every one in the city. It would be more helpful if the morning timing would move earlier from 6 am to 5.30 am for employees like me that start at 7 am sharp.

  2. Julian M says

    The Metro is a great way to get around the city. It’s clean and all the signs are in English. It’s closed on Friday mornings though so don’t plan on using it then.

  3. Christophe says

    The Dubai Metro is efficient, fast, and spotlessly clean. It was very easy to use and took us everywhere we wanted. There really is no need to hire a car in Dubai.

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